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How to contact Microsoft Support quickly

da Alvise C.
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Are we used to calling a toll-free number or a landline to contact Microsoft? Well, there are other faster and more practical methods to have the support we need, let’s see how.

We use the dedicated app or chat

Maybe not everyone knows, but you can use the dedicated app preinstalled in the system called “Request Support” . The app is bootable either by typing “Request Support” in the search bar or from this page.

Let's briefly describe the problem to get targeted support
Let’s briefly describe the problem to get targeted support

Alternatively we can start the chat directly from this support page, here too we should briefly describe the problem to get targeted support.

Let’s call ourselves back

If the chat does not solve the problem just answer NO to the request to have solved the problem, from here we choose the “Talk to a person” entry.

supp02

Now we select the type of product we require support for, the type of problem we’re experiencing: by doing this we’ll look at the types of support available.

For licensing or licensing issues, you can either have chat and phone support, either by calling back from Microsoft Support or by planning a call at the right time for us.

We plan a support call from Microsoft
We plan a support call from Microsoft

Alternatively, here are the main support contacts for Microsoft services.

Microsoft Store

See answers to some common questions:

Microsoft Store Sales and Customer Service:

800089760 

Otherwise the direct support number for Microsoft Australia is 02 38 59 14 44

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